Every member of the Uprising team, the security staff and the venue staff works hard to ensure that every one of our supporters has an enjoyable time in a friendly, safe and secure environment. However, we've all been in the scene for many years and we are all aware that from time to time problems do occur. So should you, any one with you, or even someone not with you have a problem or feel unwell we want you to tell us as soon as possible. The sooner we know, the sooner we can do something to help. Nobody is ever more than a few yards away for a member of one of the three teams of staff in the venue so you can always find help quickly should it be needed.

Security staff can be found at the doors to the smoking area and the main enterance as well as inside the venue at either side of the main stage and at most emergency exits. There are additional security staff and stewards walking around the venue at regular intervals. Most door staff wear Hi Vis tops clearly showing who they are.

Members of the Uprising Team can be found at the main doors and the box office, the merchandise stall and the lighting\sound control area and can usually to be seen walking around the venue during the night as well. Most of the Uprising team wear Staff Shirts (Black with day-glow orange print) showing they are Uprising Staff.

In addition to the three in house teams, Uprising also employs the services of trained paramedics, they can usually be found around the venue in the familiar green uniforms. If you need the services of a paramedic and can't see one close by, all you need to do is get hold of any of the other teams in the venue and they will contact the paramedics for you.

Uprising and our venue operators have a Zero tolerance to violence, intimidation or any anti social behavior. Anyone found doing anything that falls into the above will be escorted from the venue, there are no exceptions. Although you're never far from a member of the door team or the Uprising and venue teams, we can't be everywhere and may miss what happens. In the unlikely event that you witness an incident (or are involved in one) we'd like you to make sure we are informed about it so we can take whatever action is needed. Never take things into your own hands, leave it to the door staff, that's what they are there for.

Please remember to know your limits and stick to them, we all know how easy it is to go beyond our limits when we're having a good time. If you become or feel unwell we'd like you to let us know. It doesn't matter who you tell, anyone in any of the three teams or the paramedics will do. The sooner we know there is a problem, the sooner we can do something to help. You won't be judged on what has caused you to be unwell. Your details and anything we do to help you remain confidential.